

“This has nothing to do with sales and everything to do with planning and execution.
#PA GAME COMMISSION DOE TAGS LICENSE#
I have not spent a total of 6 hours buying/preparing my license in all the previous 36 years COMBINED!! What a terrible shame!” “I waited 6 hours & 7 minutes to finally buy my license today online! This will be my 37th year of hunting in PA.“refund the convenience fees!!!! 7 hours later and only 4000 to go!! what a joke – even the post office would be faster than this.”.Others shared their frustration with the prolonged wait times, comparing the experience unfavorably to previous years when acquiring licenses was a much smoother process. Some criticized the planning and execution of the new system, arguing that better foresight and preparation should have been employed to avoid these issues. In response, hunters expressed a mix of disappointment, anger, and impatience on Facebook. This screenshot was shared to Facebook showing the wait queue. While this approach was intended to manage the influx of hunters, it resulted in long waits and heightened frustration for those eager to secure their licenses promptly, with some hunters sharing screenshots of their places in line being as high as 123,000. When sales reached a certain threshold, prospective buyers were placed in a queue and granted access to the sales site on a first-come, first-served basis. To address the high volume of sales, the PGC implemented a virtual waiting room for online customers. This surge in demand, coupled with unforeseen technical difficulties, led to extended wait times and a cumbersome purchasing process. With the new system, more individuals, including online customers and issuing agents statewide, have access to the doe tags. One of the key factors contributing to the frustration is the significant increase in sales volume. Hunters trying to secure their licenses online or at physical retailers encountered frustrating delays and complications, leaving them unable to complete their transactions promptly.

What was meant to be a smooth transition has proven to be a rocky road for many avid hunters.Īlmost immediately after the system went live, reports of widespread slowness and intermittent errors flooded social media platforms. on Monday, June 26, 2023, offering hunters the opportunity to purchase their doe tags through the commission’s website or via authorized retailers. The commission launched the new online system at 8:00 a.m. The Pennsylvania Game Commission’s (PGC) decision to implement an online purchase system aimed to streamline the process, but hunters were met on Monday with a barrage of technical glitches, slowdowns, and intermittent errors. PHOTO: Hunters waiting in line at the Cranberry Walmart for their turn to purchase a doe tag. (EYT) – In a shift toward modernization, Pennsylvania hunters have found themselves grappling with mounting frustration as the process for acquiring antlerless deer licenses, commonly known as “doe tags,” transitions to a digital platform.
